Volume 3 - Issue 6 September 2001
1. Shameless Commerce Division - September 11, 2001
2. Mini Training Moment - Make a note field larger than life!
3. Commonly Asked Questions
- "In Quick Search, where do the FIELD names come from?"
- "What is the difference between FALL OFF and CLEAR ASSIGNMENT?"
4. Administrator's Utility Review - Eliminating Empty Spaces
5. Manager's Moment - Version 4 Beta Site Test Story
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1. Shameless Commerce Division - September 11, 2001
We here at Summit Software are miles and miles away. We watched the TV and
followed the news like everyone else in the United State's. Our deepest
thoughts and condolences go to everyone throughout the nation who is
affected directly or indirectly by the tragic events on September 11th.
We felt so helpless wishing we could do so much more! Did you feel
like us? Deciding that doing the BEST job we can, here, at home,
and everywhere was the answer to helping the USA rebuild.
A few StaffSoft clients in New York City still remain without telephone
long distance service. As they persevere to continue doing business
(using cellular phones and the internet) you can rely on our team at
Summit Software to continue offering a great level of customer service and
assistance to see you through the difficult times.
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2. Mini Training Moment - Make a note field larger than life!
A client called with the following idea, "Make the note fields,
especially the one in Applicants, enlargeable!"
"We DO that!" The rest of the conversation was humorous jabbing
about her team's need for training.
Setting aside my assumption EVERYONE knew this, here we go:
Any notes field within StaffSoft can be enlarged:
1. The record MUST be in edit mode.
2. Place the curser inside the note field you wish to edit.
3. Click the F10 key on your keyboard.
Want to make it full screen? Use the expand box in the upper right corner.
Spell Check? Only in expansion mode - click the Microsoft standard F7 key.
Search within the note field? - Only in expansion mode - Click <Ctrl F>
to open the search option.
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3. Commonly Asked Questions -
- "In Quick Search, where do the FIELD names come from?"
Each field available for data input in a Module is listed inside the
Quick Search FIELD area for the Module (Applicants, Clients, Sourcing,
Job Order) chosen to search. A few items may not be activated in your
company's setup, but this does not diminish the powerful use of this
very comprehensive tool.
- "What is the difference between FALL OFF and CLEAR ASSIGNMENT?"
Nothing! They do the same job, which is to remove the candidate off the
job as if they were never placed. The 'resume sent' and 'send out screen'
information remains, but the placement is wiped clean!
To find these screens go to the Job Order Candidate's screen.
* For a Direct Hire (Permanent) Job Order click the Fall Off button on
the lower right.
* For a Temporary / Contract placement, Click End Assignment. The last
option is Clear Assignment.
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4. Administrator's Utility Review - Eliminating Empty Spaces
Everyone has clicked in a field and started typing leaving empty space we call
'Leading Space' before the words they type. Normally, that's okay. But in
the instance of a name or address, it will cause the field to run out of
alphabetical order and skew search results.
Never fear! StaffSoft has a utility to swiftly eliminate these troublesome
spaces.
Schedule this process when everyone is logged out of StaffSoft and remains so.
1. Main Menu
2. Utilities
3. System Tools
4. Trim Leading Space on Quick Search files
5. Click Proceed
6. Let run completely
As with many utility options, do NOT attempt to stop the process once it has
begun. How long it takes is dependent on the size of the complete database.
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5. Manager's Moment - Version 4 Beta Site Test Story -
In this market when every job order is like "GOLD" I thought you'd like to hear
about this. The attached story is true and the situation happened to the owner
of this established direct hire business.
Before we release a new StaffSoft version for distribution we run it through
the testing mill. Our testing site called Roni (Sales Director) three weeks
ago telling her how phenomenal StaffSoft Version 4 was and how he had just made
a placement and netted $20k with barely any effort ! ? We were interested!
His story goes like this:
Every month from his client and sourcing database he sends everyone a short note
asking if they have any requirements. He e-mails them from within StaffSoft and
he has about 700 in the Houston area alone. His point to us was he couldn't
possibly phone all these people every month. He said that even if he did, people
seldom answer voice mail. When he first started doing this the response wasn't
very good, but now (6 months in) he gets an 80% response rate, even if it's just
to say they have no vacancies.
Last week he heard from a prospective client from whom he had never had a job order.
He ran a search on StaffSoft and found 31 potential candidates, e-mailed the whole
candidate list from within the StaffSoft Job Order (NEW Version 4 feature which
allows you to do just that), and received 18 positive responses from the applicants
he e-mailed. Sending the best 6 resumes to the client, from those he set up 3
interviews and one was hired. All in less than a week.
Net result $20k to his company as commission!
As a Recruiter (capital 'R') reading this story you know, and I can vouch for, this
individual has worked to build a relationship with the perspective client and candidates. You may not get such an instant success, but this one chance in
500 happening makes you think of the possibilities...
At Summit Software, we endeavor to build a program to assist your efforts
and ease your day!
Shortly you will receive information on your opportunity to upgrade to StaffSoft
Version 4. We have the product loaded and continue to test the performance at
several live sites.
AND we'd love to hear your success stories or editorials and maybe print them as well! If they involve StaffSoft products, even better!
Till next month, take care of yourselves,
Johnnie Tate and the Technical Support Team
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All information listed in this newsletter pertains to StaffSoft Version 3.606
or higher. For information on an upgrade, contact info@summit-sw.com.
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